Return & Refund Policy

Return & Refund Policy

1. I CHANGED MY MIND. CAN I CANCEL MY ORDER AND GET MY MONEY BACK PLEASE?

    

   We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order (24 hours), we can cancel your order and refund your money!
2. CAN I RETURN AN ITEM FOR A FULL REFUND?

    

   Unfortunately, there are strictly no returns UNLESS there are defects in the products. If there is, please inform us within 7 days upon receipt. In that case, we would be happy to help find resolution for the issue!
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?

    

   Dear customer, we support the exchange within 7 days after you receive the product provided the item is resalable. Since we provide international delivery, you need to bear relevant shipping fees and tariffs. Charges vary by country; please contact us via email to confirm the cost: arvilnjie@gmail.com. Thank you for your understanding.